Privacy & Security Policy

Introduction

At Wizycon Education Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Security Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our services, you agree to the terms of this policy.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information

Contact Information: Name, email address, phone number, and mailing address.

Account Information: Username, password, and profile information.

Payment Information: Credit card details, billing address, and transaction history.

Course Information: Courses you enroll in, your progress, and feedback.

Non-Personal Information

Usage Data: Information on how you use our website and services, including pages visited, time spent on the site, and interaction with content.

Device Information: Information about the device you use to access our services, such as IP address, browser type, operating system, and device identifiers.

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

To process your course enrollments and manage your account.
To deliver course content and track your progress.
To provide customer support and respond to your inquiries.
To personalize your learning experience and recommend courses.

Communication

To send you updates, newsletters, and promotional materials.
To inform you about changes to our services, policies, and terms.
To request feedback and conduct surveys to improve our offerings.

Security and Compliance

To monitor and analyze usage and trends to improve our website and services.
To prevent, detect, and address fraud, security breaches, and other illegal activities.
To comply with legal obligations and protect our rights and interests.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe such action is necessary to comply with legal obligations, protect our rights and property, or ensure the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your options regarding your information.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

Encryption

We use SSL/TLS encryption to protect data transmitted to and from our website.

Access Controls

We restrict access to your personal information to authorized personnel only, based on their job responsibilities.

Regular Audits

We conduct regular security audits and assessments to identify and address potential vulnerabilities.

Secure Payment Processing

We use reputable third-party payment processors that comply with industry standards for security.

Your Rights and Choices

You have certain rights and choices regarding your personal information:

Access and Update

You can access and update your personal information by logging into your account and editing your profile settings.

Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

Data Deletion

You can request the deletion of your personal information by contacting us. We will honor your request unless we are required to retain certain information for legal or operational purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Types of Cookies

Essential Cookies: Necessary for the website to function properly

Performance Cookies: Collect information about how visitors use our website.

Functionality Cookies: Remember your preferences and personalize your experience.

Targeting Cookies: Used to deliver relevant advertisements to you.

Changes to This Policy

We may update this Privacy & Security Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

If you have any questions or concerns about this Privacy & Security Policy or our data practices, please contact us at:

Wizycon Education Services (OPC) Private Limited

Email: contact@wizycon.com

Phone: 020-67320480

Address: #204 Sapphire Chambers, First Floor, Suite No.1045, Baner, Pune 411045

Thank you for choosing Wizycon Education Services. Your privacy and security are our top priorities.